SWOHammer Posted July 12, 2016 Share #1 Posted July 12, 2016 All, Even though I'm embroiled in building Willie Bennett, my next build is the MS Phantom. My friend purchased it a fair time ago, and it looks like he quit right after he started hacking away at the stern before giving the entire shebang to me. I think he realized his talents lie elsewhere. At any rate, if I wrote Model Expo and request they send a new hull for "my" Phantom, do you think they'd send one? For a solid hull kit, it seems like a pretty important part, but I don't want to take advantage of them, considering how great they've been for me with the WLB. Has anyone tried to get this particular part replaced under their part guarantee? Thoughts? Cheers, Rob mtaylor, edmay and Canute 3 Quote Current Build (going to take me awhile...can't wait to retire from Active Duty!!) - however, the hiatus is over so the shipyard is opening!: MS Willie L. Bennett 1:32 - Build Log Next Builds: MS Phantom MS Dapper Tom MS 18th Century Longboat MS Bluenose MS Rattlesnake If I Gain the Experience and Talent: Syren USS Constitution Link to comment Share on other sites More sharing options...
ccoyle Posted July 12, 2016 Share #2 Posted July 12, 2016 Doesn't hurt to ask them. Worst case scenario is you have to buy another kit somewhere, either from ME or on eBay, and it's a pretty small outlay of additional capital. mtaylor and Canute 2 Quote Chris Coyle Greer, South Carolina When you have to shoot, shoot. Don't talk. - Tuco Current builds: Brigantine Phoenix, Hawker Hurricane Link to comment Share on other sites More sharing options...
EJ_L Posted July 12, 2016 Share #3 Posted July 12, 2016 I would ask them. They have always been responsive and helpful towards me in the past. I have never had to replace a hull though so not sure on that. Like Chris said though, worst case if you have to get a new kit, the extra parts and wood that you gain may be a benefit in the long haul of model ship building. Canute and mtaylor 2 Quote "A Smooth Sea NEVER made a Skilled Sailor" - John George Hermanson -E.J. Current Builds - Royal Louis - Mamoli Royal Caroline - Panart Completed - Wood - Le Soleil Royal - Sergal - Build Log & Gallery La Couronne - Corel - Build Log & Gallery Rattlesnake - Model Shipways, HMS Bounty - Constructo Plastic - USS Constitution - Revel (twice), Cutty Sark. Unfinished - Plastic - HMS Victory - Heller, Sea Witch. Member : Nautical Research Guild Link to comment Share on other sites More sharing options...
John Allen Posted July 12, 2016 Share #4 Posted July 12, 2016 Rob, You say a fair time ago, if any company warranted a part with a time limit I would say the part would be replaced in that time frame. How long is a fair amount of time. Not to cause a hullabaloo but you may not be fair to Model Expo in requesting a new hull that is not defective but hacked by a previous modeler. It is not a perfect solution but you may be able to use a filler, wood putty, and reshape the hull. and a repaint may not be perfect but this was an older freebie. My thoughts, no disrespect intended. John BLACK VIKING, Canute, Papa and 5 others 8 Quote John Allen Current builds HMS Victory-Mamoli On deck USS Tecumseh, CSS Hunley scratch build, Double hull Polynesian canoe (Holakea) scratch build Finished Waka Taua Maori War Canoe, Armed Launch-Panart, Diligence English Revenue Cutter-Marine Model Co. Link to comment Share on other sites More sharing options...
Don9of11 Posted July 13, 2016 Share #5 Posted July 13, 2016 I've had pretty good luck getting replacement parts from ME. I think if you explain the situation like you did above they'll send a replacement. EJ_L, mtaylor and Canute 3 Quote Current project: Retired www.howefamily.com Link to comment Share on other sites More sharing options...
Stevinne Posted July 13, 2016 Share #6 Posted July 13, 2016 My experience with Model Expo has been great. I had an old version of their Harriet Lane and, when the new version with laser-cut sides for the wheel houses were added, I wrote and asked if I could purchase the part. They sent me the part for free. I did have a friend who purchased an AL kit from them and requested parts within the year and was told to contact the company, as they no longer carried Latina kits - he was angry with me because I had recommended them very highly based on my very first build. coxswain, EJ_L, Canute and 1 other 4 Quote Under construction: Mamoli Roter Lowe Completed builds: Constructo Enterprise, AL Le Renard Up next: Panart Lynx, MS Harriet Lane In need of attention: 14-foot Pintail in the driveway Link to comment Share on other sites More sharing options...
reklein Posted July 13, 2016 Share #7 Posted July 13, 2016 If you have the plans and the hull cross sections are on them It would almost be easier to get a block of Basswood and carve your own. Start with bandsawing out the profiles and then carve from there. Bill mtaylor, Canute and EJ_L 3 Quote Bill, in Idaho Completed Mamoli Halifax and Billings Viking ship in 2015 Next Model Shipways Syren Link to comment Share on other sites More sharing options...
SWOHammer Posted July 14, 2016 Author Share #8 Posted July 14, 2016 All, Great advice all around. I think my best course of action is to contact Model Expo and explain the situation to them and ask to purchase a replacement hull from them. Thanks!! See you all in the fleet! Rob mtaylor, Canute, John Allen and 3 others 6 Quote Current Build (going to take me awhile...can't wait to retire from Active Duty!!) - however, the hiatus is over so the shipyard is opening!: MS Willie L. Bennett 1:32 - Build Log Next Builds: MS Phantom MS Dapper Tom MS 18th Century Longboat MS Bluenose MS Rattlesnake If I Gain the Experience and Talent: Syren USS Constitution Link to comment Share on other sites More sharing options...
edmay Posted July 14, 2016 Share #9 Posted July 14, 2016 Hi , there's no harm in asking , ask for John Garcia,Edwin Canute and mtaylor 2 Quote Link to comment Share on other sites More sharing options...
John Allen Posted July 14, 2016 Share #10 Posted July 14, 2016 Rob, Right decision, good luck. John Altduck, mtaylor and Canute 3 Quote John Allen Current builds HMS Victory-Mamoli On deck USS Tecumseh, CSS Hunley scratch build, Double hull Polynesian canoe (Holakea) scratch build Finished Waka Taua Maori War Canoe, Armed Launch-Panart, Diligence English Revenue Cutter-Marine Model Co. Link to comment Share on other sites More sharing options...
Papa Posted July 17, 2016 Share #11 Posted July 17, 2016 Rob, You say a fair time ago, if any company warranted a part with a time limit I would say the part would be replaced in that time frame. How long is a fair amount of time. Not to cause a hullabaloo but you may not be fair to Model Expo in requesting a new hull that is not defective but hacked by a previous modeler. It is not a perfect solution but you may be able to use a filler, wood putty, and reshape the hull. and a repaint may not be perfect but this was an older freebie. My thoughts, no disrespect intended. John I totally hacked up the dory towed by the Benjamin Latham. ME sent me all the parts for a new dory and it had been more than 5 years since I purchased the kit. I think they really want you to finish their kits because then you are likely to buy another one. Ron Gove Canute, EJ_L, mtaylor and 1 other 4 Quote Link to comment Share on other sites More sharing options...
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