hamilton Posted December 11, 2013 #1 Posted December 11, 2013 Hi there MSW: I just received (from Model Expo) the Mamoli Yacht America. As I was inspecting the contents of the kit, I realised it was missing a few small but important parts.... I looked at the Mamoli website and they only supply a phone number - does anyone have an email contact for Mamoli customer service? I scanned the web, but kicked up nothing..... Thanks in advance! hamilton Quote current builds: Corel HMS Bellona (1780); Admiralty models Echo cross-section (semi-scratch) previous builds: MS Phantom (scuttled, 2017); MS Sultana (1767); Corel Brittany Sloop (scuttled, 2022); MS Kate Cory; MS Armed Virginia Sloop (in need of a refit); Corel Flattie; Mamoli Gretel; Amati Bluenose (1921) (scuttled, 2023); AL San Francisco (destroyed by land krakens [i.e., cats]); Corel Toulonnaise (1823); MS Glad Tidings (1937) (in need of a refit); HMS Blandford (1719) from Corel HMS Greyhound; Fair Rosamund (1832) from OcCre Dos Amigos (missing in action); Amati Hannah (ship in a bottle); Mamoli America (1851); Bluenose fishing schooner (1921) (scratch); Off-Centre Sailing Skiff (scratch) under the bench: MS Emma C Barry; MS USS Constitution; MS Flying Fish; Corel Berlin; a wood supplier Colonial Schooner Hannah; Victory Models H.M.S. Fly; CAF Models HMS Granado; MS USS Confederacy
Steve J Posted February 15, 2014 #2 Posted February 15, 2014 I had the same issue a model I bought from Mamoli through Model Expo. They gave me the address: Mamolimodel@mamolimodel.com. I contacted them and they sent the missing parts to me through ME. hamilton 1 Quote
bogeygolpher Posted February 15, 2014 #3 Posted February 15, 2014 Hamilton, I suggest you use the web site Steve provided. Be prepared to wait a while for replacement parts from them. They will eventually ship them to Model Expo who will forward them to you. On the Model Expo site you will find this information under their warranty/guarantee information. hamilton 1 Quote PROWE If someone says something can't be done, it only means they can't do it. Building:Shipyard - HMS Mercury card madel Completed Builds: Wood Models; AL Bluenose II 1989, Corel Toulonnaise 1995, Corel Flying Fish 2000, AL Scottish Maid 2005, Sergal President 2010, Mamoli Beagle 2011, Corel Eagle 2013, Mamoli Constitution Cross-section 2014, Victory Cross-section 1/98 by Corel 2015, Occre San Francisco Cable Car 2018, Model Shipways Armed Long Boat 2021 Card Models Christmas Train by PaperReplika 2012, Yamaha DSC11 Motorcycle 2013, Canon EOS 5D Mark II 2014, WWII Tiger I Tank by Paper-Replika 2014, Wrebbit Mercedes-Benz 500K Roadster 2014, Central Pacific no. 60 Jupiter card model 2015, Mirage III 1/30 converted to 1/33 card model 2017, TKpapercraft 1912 Mercer 2021
hamilton Posted February 16, 2014 Author #4 Posted February 16, 2014 Thanks guys! I forgot about this thread! I'll email Mamoli and get to waiting - it's ok as I've still got a month or two on my current build and then another build set up after that....America is far enough in the future that I can stave off the impatience. hamilton Quote current builds: Corel HMS Bellona (1780); Admiralty models Echo cross-section (semi-scratch) previous builds: MS Phantom (scuttled, 2017); MS Sultana (1767); Corel Brittany Sloop (scuttled, 2022); MS Kate Cory; MS Armed Virginia Sloop (in need of a refit); Corel Flattie; Mamoli Gretel; Amati Bluenose (1921) (scuttled, 2023); AL San Francisco (destroyed by land krakens [i.e., cats]); Corel Toulonnaise (1823); MS Glad Tidings (1937) (in need of a refit); HMS Blandford (1719) from Corel HMS Greyhound; Fair Rosamund (1832) from OcCre Dos Amigos (missing in action); Amati Hannah (ship in a bottle); Mamoli America (1851); Bluenose fishing schooner (1921) (scratch); Off-Centre Sailing Skiff (scratch) under the bench: MS Emma C Barry; MS USS Constitution; MS Flying Fish; Corel Berlin; a wood supplier Colonial Schooner Hannah; Victory Models H.M.S. Fly; CAF Models HMS Granado; MS USS Confederacy
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