No Idea Posted September 13 Share #1 Posted September 13 Hi All Is Ancre responding to any messages on their website - I've sent them 2 messages via their website over the past few months and never received a reply. Has anyone else had this problem or just me? I want to order a new monograph but I would like some extra plates for the axial parts and frames for accuracy. Its seems as though they are not receiving the messages sent. Let me know as I have also checked my junk mail just in case Thanks Mark Quote Link to comment Share on other sites More sharing options...
tkay11 Posted September 13 Share #2 Posted September 13 (edited) Have you used <ancre.edition@gmail.com>? Tony Edited September 13 by tkay11 No Idea and mtaylor 1 1 Quote === First build: Caldercraft HM Cutter Sherbourne 1763 FINISHED 2nd build: Triton cross-section COMPLETED 3rd build: La Chaloupe Armée / 42ft Armed Longboat of 1834 by tkay11 – scale 1:36, plans by M. Delacroix COMPLETED 4th build: Allège d’Arles 1833 (Ancre) POB by tkay11 – scale 1:100, plans by F. Fissore COMPLETED Working on La Jacinthe 1:96 POB (ANCRE publications) Link to comment Share on other sites More sharing options...
No Idea Posted September 14 Author Share #3 Posted September 14 9 hours ago, tkay11 said: Have you used <ancre.edition@gmail.com>? Tony Thanks Tony I’ll give that a go 👍 mtaylor 1 Quote Link to comment Share on other sites More sharing options...
KLarsen Posted September 14 Share #4 Posted September 14 I've emailed them on a few occasions and they often take a long time in replying. Did you at least receive an automatic reply when you sent your email? mtaylor 1 Quote Link to comment Share on other sites More sharing options...
No Idea Posted September 14 Author Share #5 Posted September 14 Hi yes I did receive an automatic reply - I sent the first message to them about a month ago hence my post. They have always replied in the past but I am going to try the email address that Tony supplied. KLarsen and mtaylor 2 Quote Link to comment Share on other sites More sharing options...
No Idea Posted September 28 Author Share #6 Posted September 28 Tried again and tried Tony's email address and yet again no reply - I'm not sure how to progress this now. I have spent years building my ship which is not yet complete and now I am weary of ordering again for my next build when I cannot get any response. Any advise at this point would be welcome. Canute and mtaylor 2 Quote Link to comment Share on other sites More sharing options...
G. Delacroix Posted September 29 Share #7 Posted September 29 Hello Mark I will have the opportunity to meet Didier Berti (the boss of ANCRE) on October 19 and 20 at the Evian exhibition. I will talk to him about your problem. If you want to detail your request here or in PM, I can inform him more precisely. GD GrandpaPhil, No Idea, mtaylor and 2 others 4 1 Quote ___________________ Marine et modélisme d'arsenal Website Link to comment Share on other sites More sharing options...
No Idea Posted September 29 Author Share #8 Posted September 29 Hi Gerard Thank you very much for your offer as I have emailed them separately with the email address given above but heard nothing in reply. I will forward you the email that I sent to them. They may have a technical issue that they are unaware of. Thanks again Mark G. Delacroix, mtaylor and Canute 3 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.