Fund raising

[Russ2025]

Hi, is the orange fund raising banner meant to provide a link for to make a donation? On my I phone it is not functioning. 
 

Russ

[Russ2025]

I have found the donation link at the bottom of the home page unfortunately my credit card keeps being rejected. I tried a few times but was not successful. Not sure how to proceed at this point. Any suggestions?

 

Russ

[Javelin]

Made my donation today using the link. Didn't have any issues... 

 

Perhaps not an accepted type of card? 

[Russ2025]

I’ll try again. It’s a MasterCard. 

[Russ2025]

49 minutes ago, Russ2025 said:

I’ll try again. It’s a MasterCard. 

this is the message I get when trying to donate: 

CAD

 

Your card issuer declined this payment. Please check your card information or try a different card.

[palmerit]

Call the fraud dept for that card - they might have just blocked it. 
 

I bought two things at the Apple Store recently with my Apple CC and Apple detected the second Apple purchase erroneously as fraud. 

[Russ2025]

10 hours ago, palmerit said:

Call the fraud dept for that card - they might have just blocked it. 
 

I bought two things at the Apple Store recently with my Apple CC and Apple detected the second Apple purchase erroneously as fraud. 

Thanks for the heads up. It appears everything is ok with the card however I have been unable to make a donation. 

[Mike Y]

Had the same problem, paypal was rejecting my card that works fine in dozens of other shops and services. Or maybe my bank already considers paypal a method of choice of scammers and fraudsters...

The only method that worked was a bank transfer to paypal account and then a direct transfer to NRG (not using the donation link). Maybe that would work for you? It might imply extra fees and FX conversions, but better than nothing.

Contact https://modelshipworld.com/profile/19284-ferretmary1/ to get an email for the direct transfer without the donation box.

Edited 11 hours ago by Mike Y

[Russ2025]

20 minutes ago, Mike Y said:

Had the same problem, paypal was rejecting my card that works fine in dozens of other shops and services. Or maybe my bank already considers paypal a method of choice of scammers and fraudsters...

The only method that worked was a bank transfer to paypal account and then a direct transfer to NRG (not using the donation link). Maybe that would work for you? It might imply extra fees and FX conversions, but better than nothing.

Contact https://modelshipworld.com/profile/19284-ferretmary1/ to get an email for the direct transfer without the donation box.

Thanks for the response Mike. I have been a victim of fraud previously with a fake PayPal account so it’s possible the card company have intervened. Definitely reluctant to use PayPal going forward. 

[James H]

24 minutes ago, Russ2025 said:

Thanks for the response Mike. I have been a victim of fraud previously with a fake PayPal account so it’s possible the card company have intervened. Definitely reluctant to use PayPal going forward. 

Trust me, we don't use a fraudulent PayPal account for our donations application.

 

Thank you for ongoing attempt though. Much appreciated.

[Russ2025]

6 minutes ago, James H said:

Trust me, we don't use a fraudulent PayPal account for our donations application.

 

Thank you for ongoing attempt though. Much appreciated.

Sorry James, certainly not my intention to suggest you are using a compromised account. I was only looking for an explanation of why I am unable to donate.