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Posted (edited)
Hello, after a long break I am returning to this beautiful hobby, and ships in 1/350 and
1/200 scale are my primary area of interest.
 
As I need some top quality wooden decks for my future projects, I tried to contact
Scaledecks.com and Scaledecks.eu ... have sent emails on two occasions to both of
them but no reply so far.

Beside that, Scaledecks.eu is out of stock of 90% of 1/200 decks, and significant
part of their 1/350 deck stock.

And at Scaledecks.com I am not able to enter their online Shop link to check-out
current stock status, only their Amazon and Ebay sales links are working, so I guess
their web Shop is still not running.

So, what's the deal, are they (both branches) still running business as usual,
should I try to contact them again or to give up??
Edited by Zacharias
  • 3 months later...
Posted

Try contacting them again.    The COVID has really messed up supply chains everywhere.

Mark
"The shipwright is slow, but the wood is patient." - me

Current Build:                                                                                             
Past Builds:
 La Belle Poule 1765 - French Frigate from ANCRE plans - ON HOLD           Triton Cross-Section   

 NRG Hallf Hull Planking Kit                                                                            HMS Sphinx 1775 - Vanguard Models - 1:64               

 

Non-Ship Model:                                                                                         On hold, maybe forever:           

CH-53 Sikorsky - 1:48 - Revell - Completed                                                   Licorne - 1755 from Hahn Plans (Scratch) Version 2.0 (Abandoned)         

         

                                                                                                                                                                                                                                                                                                

  • 4 years later...
Posted
On 7/11/2021 at 2:26 PM, Zacharias said:
Hello, after a long break I am returning to this beautiful hobby, and ships in 1/350 and
1/200 scale are my primary area of interest.
 
As I need some top quality wooden decks for my future projects, I tried to contact
Scaledecks.com and Scaledecks.eu ... have sent emails on two occasions to both of
them but no reply so far.

Beside that, Scaledecks.eu is out of stock of 90% of 1/200 decks, and significant
part of their 1/350 deck stock. Having same problem, frustrating or what, all l want to do is buy a product and nobody seems able to sell it 😳

And at Scaledecks.com I am not able to enter their online Shop link to check-out
current stock status, only their Amazon and Ebay sales links are working, so I guess
their web Shop is still not running.

So, what's the deal, are they (both branches) still running business as usual,
should I try to contact them again or to give up??

 

On 7/11/2021 at 2:26 PM, Zacharias said:
Hello, after a long break I am returning to this beautiful hobby, and ships in 1/350 and
1/200 scale are my primary area of interest.
 
As I need some top quality wooden decks for my future projects, I tried to contact
Scaledecks.com and Scaledecks.eu ... have sent emails on two occasions to both of
them but no reply so far.

Beside that, Scaledecks.eu is out of stock of 90% of 1/200 decks, and significant
part of their 1/350 deck stock.

And at Scaledecks.com I am not able to enter their online Shop link to check-out
current stock status, only their Amazon and Ebay sales links are working, so I guess
their web Shop is still not running.

So, what's the deal, are they (both branches) still running business as usual,
should I try to contact them again or to give up??

 

Posted
On 7/11/2021 at 2:26 PM, Zacharias said:
Hello, after a long break I am returning to this beautiful hobby, and ships in 1/350 and
1/200 scale are my primary area of interest.
 
As I need some top quality wooden decks for my future projects, I tried to contact
Scaledecks.com and Scaledecks.eu ... have sent emails on two occasions to both of
them but no reply so far.

Beside that, Scaledecks.eu is out of stock of 90% of 1/200 decks, and significant
part of their 1/350 deck stock.

And at Scaledecks.com I am not able to enter their online Shop link to check-out
current stock status, only their Amazon and Ebay sales links are working, so I guess
their web Shop is still not running.

So, what's the deal, are they (both branches) still running business as usual,
should I try to contact them again or to give up??

Got to be the most difficult company to purchase from.

Posted
11 hours ago, Jeff59 said:

So, what's the deal, are they (both branches) still running business as usual,
should I try to contact them again or to give up??

Something tells me that if you send them money, they'll probably respond instantly by taking the money. As for actually shipping the goods?... I'm not so sure that I'd trust them.

"The journey of a thousand miles is only the beginning of a thousand journeys!"

 

 

 

 

 

Posted

Have you tried contacting them via ebay? It looks like they’ve stopped using their Ionos websites (which may have included email accounts as part of the package) without taking the sites down, maybe they are just selling off stock and winding down. With a 100% customer rating on eBay I wouldn’t have any concerns about their honesty.

Kevin

 

https://www.ebay.co.uk/usr/ktl_model_shop

 

Current projects:

HMS Victory 1:100 (Heller / Scratch, kind of active, depending on the alignment of the planets)

https://modelshipworld.com/topic/23247-hms-victory-by-kevin-the-lubber-heller-1100-plastic-with-3d-printed-additions/

 

Cutty Sark 1:96 (More scratch than Revell, parked for now)

https://modelshipworld.com/topic/30964-cutty-sark-by-kevin-the-lubber-revell-196

 

Soleil Royal 1:100 (Heller..... and probably some bashing. The one I'm not supposed to be working on yet)

https://modelshipworld.com/topic/36944-le-soleil-royal-by-kevin-the-lubber-heller-1100-plastic/

 

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