Speaking as one lone voice, I will not be purchasing from Model Shipways ever again. I abandoned my USS Constitution build, primarily due to two factors. Firstly, I wanted to convert the kit to an 1812 variation. Probably due to my lower skill level (and patience), I struggled with this immensely. Secondly, as has been pointed out, almost every aspect of the MS kit has to be scratch built. MS largely provides just the strip wood.
A third factor for me was that, despite a number of writers saying that MS customer service is very good, I did NOT experience this at all. Indeed, quite the opposite. On the two occasions when I contacted them for additional wood, my queries took in excess of three weeks before the goods were even shipped. And that is not counting for transit to Australia. Multiple e-mails were required on my behalf to get progress on my requests. On one occasion, I even received a rather curt reply back from MS, stating that "these things take time". This was after having re-submitted information on my order (which MS somehow lost) and not getting any response for three days (working days, mind you ... I took the time differential AND weekends into consideration).
There are plenty of quality model suppliers on the market (OcCre, Caldercraft, Syren etc etc), and in future I shall be spending my money with them, instead of Model Shipways.
(I would love to one day re-attempt a build of the USS Constitution ... but that day may have to wait until Chuck releases a kit of this beautiful ship)
[RANT MODE OFF]