bartley Posted July 16, 2018 Share #1 Posted July 16, 2018 Does anybody know if this Company is still in business? I ordered a book from them on 26th January and it has not arrived. My six emails on the subject have remained unanswered. Are they a normally reliable? are they even syill trading? John Quote Current Build: Medway Longboat Completed Builds: Concord Stagecoach HM Cutter Cheerful Royal Caroline Schooner for Port Jackson Link to comment Share on other sites More sharing options...
amateur Posted July 16, 2018 Share #2 Posted July 16, 2018 2 minutes ago, bartley said: Does anybody know if this Company is still in business? I ordered a book from them on 26th January and it has not arrived. My six emails on the subject have remained unanswered. Are they a normally reliable? are they even syill trading? John I never ordered directly at seawatch, but as far as I heard, they are both in business and reliable. Some MSW-members publish quite some work through seawatch. I never heard them complain, nor their customers.... Jan Canute 1 Quote Link to comment Share on other sites More sharing options...
trippwj Posted July 16, 2018 Share #3 Posted July 16, 2018 Seawatch is a fairly small company, and usually quite responsive. The owner can frequentky be found on this forum as well. Canute 1 Quote WayneNeither should a ship rely on one small anchor, nor should life rest on a single hope.Epictetus Link to comment Share on other sites More sharing options...
ccoyle Posted July 16, 2018 Share #4 Posted July 16, 2018 Bob Friedman, the owner of Seawatch, is on the forum as BobF. Can't imagine that he would deliberately let an order languish for six months -- I'd wager it's some form of miscommunication. Canute, trippwj, mtaylor and 1 other 4 Quote Chris Coyle Greer, South Carolina When you have to shoot, shoot. Don't talk. - Tuco Current builds: Brigantine Phoenix, Bf 109E-7/trop Link to comment Share on other sites More sharing options...
druxey Posted July 16, 2018 Share #5 Posted July 16, 2018 Or the book gone astray in the mail. ccoyle, mtaylor, Ryland Craze and 2 others 5 Quote Be sure to sign up for an epic Nelson/Trafalgar project if you would like to see it made into a TV series http://trafalgar.tv Link to comment Share on other sites More sharing options...
Jaager Posted July 17, 2018 Share #6 Posted July 17, 2018 I just placed and received a five book order. The web site did not provide me with an confirmation and I did not receive an email. I saw that my credit card had paid the bill - so I wanted to see if the order had gotten thru. I can't use any website's " contact us " link - it starts an endless loop of new tabs - hundreds of them if I let it. I sent an email to the address from a Google lookup: gmail = seawatchbooks@ no reply so a couple of days later I found an address from an old order seawatchbooks.com = customer_service@ I got a return message saying that the order was shipped and since that was yesterday and it was here today - my email was not involved. The curious part was that the reply was from a gmail account. Try both email addresses - I can't say which worked for me. Canute and mtaylor 2 Quote NRG member 50 years Current: NMS HMS Ajax 1767 - 74-gun 3rd rate - 1:192 POF exploration - works but too intense -no margin for error HMS Centurion 1732 - 60-gun 4th rate - POF Navall Timber framing HMS Beagle 1831 refiit 10-gun brig with a small mizzen - POF Navall (ish) Timber framing The U.S. Ex. Ex. 1838-1842 Flying Fish 1838 pilot schooner - POF framed - ready for stern timbers Porpose II 1836 brigantine/brig - POF framed - ready for hawse and stern timbers Vincennes 1825 Sloop-of-War - POF timbers assembled, need shaping Peacock 1828 Sloop-of -War - POF timbers ready for assembly Sea Gull 1838 pilot schooner - POF timbers ready for assembly Relief 1835 packet hull USN ship - POF timbers ready for assembly Other Portsmouth 1843 Sloop-of-War - POF timbers ready for assembly Le Commerce de Marseilles 1788 118 cannons - POF framed La Renommee 1744 Frigate - POF framed - ready for hawse and stern timbers Link to comment Share on other sites More sharing options...
michaelpsutton2 Posted July 17, 2018 Share #7 Posted July 17, 2018 I have always gotten what I ordered and been well pleased. Now I have ordered books not yet published and waited months, but I knew that in advance. So it was not of any concern. I intend to order the next book from Grant Walker the instant they announce a publication date. Ryland Craze, Canute, mtaylor and 1 other 4 Quote Drown you may, but go you must and your reward shall be a man's pay or a hero's grave Link to comment Share on other sites More sharing options...
BobF Posted July 18, 2018 Share #8 Posted July 18, 2018 Chris: I'm sorry, but I'm not Bob Friedman. I just happen to have the same initials. BobF mtaylor and Canute 2 Quote Link to comment Share on other sites More sharing options...
ccoyle Posted July 18, 2018 Share #9 Posted July 18, 2018 Oops! How'd that happen? Bob Friedman's username is actually bobcat. Sorry! Canute and mtaylor 2 Quote Chris Coyle Greer, South Carolina When you have to shoot, shoot. Don't talk. - Tuco Current builds: Brigantine Phoenix, Bf 109E-7/trop Link to comment Share on other sites More sharing options...
MartinB Posted July 18, 2018 Share #10 Posted July 18, 2018 (edited) And still, no book. Service is seriously lacking. Martin Edited July 19, 2018 by MartinB Canute and mtaylor 2 Quote Link to comment Share on other sites More sharing options...
Neill Posted July 19, 2018 Share #11 Posted July 19, 2018 I live in the UK, and just ordered 4 books from them. They arrived exactly two weeks from date of order so no complaints from me. Shipping was eye watering it is true, but that is not their fault. As for the books, well hats off to David Antscherl, Ed Tosti and Allan Yedlinsky, great inspiring work. hollowneck, allanyed, Canute and 1 other 4 Quote Current build: Lady Nelson Link to comment Share on other sites More sharing options...
MEDDO Posted July 20, 2018 Share #12 Posted July 20, 2018 I have ordered many books from them and have had a few minor issues with the electronic orders. I do not get a conformation email just after ordering. The first time this happened I ended up calling them and the order was processing correctly just not giving me a confirmation email. Since then I order and wait and it always shows up pretty quickly. It is weird not getting any confirmation but it seems to work and I always need to work on my patience. I also received a double order once and called and got it straightened out easy enough to get the extra books returned. It was easy to call them they were very nice on the phone. (Not sure how that would apply to overseas calls) I have not emailed them before so don't know how well that way works. Overall I am very appreciative that we have such a great publisher available for our hobby. Canute and mtaylor 2 Quote Michael Shipwrights of Ohio Current Build: ... Completed Builds: Queen Anne Barge - Syren, Pinnace - MS, Halifax 1768 - LSS, Murrelet - Pygmy, Swift 1805 - AL Link to comment Share on other sites More sharing options...
mtaylor Posted July 21, 2018 Share #13 Posted July 21, 2018 Here in the States (I can't say for certain anywhere else) the ISP's do a lot of filtering and some businesses sending confirmations, etc. inadvertently get dumped into the ISP's spam bucket. Not much we as users can do though. For a long time, emails for notifications went there. Canute 1 Quote Mark "The shipwright is slow, but the wood is patient." - me Current Build: Past Builds: La Belle Poule 1765 - French Frigate from ANCRE plans - ON HOLD Triton Cross-Section NRG Hallf Hull Planking Kit HMS Sphinx 1775 - Vanguard Models - 1:64 Non-Ship Model: On hold, maybe forever: CH-53 Sikorsky - 1:48 - Revell - Completed Licorne - 1755 from Hahn Plans (Scratch) Version 2.0 (Abandoned) Link to comment Share on other sites More sharing options...
Mike Y Posted July 28, 2018 Share #14 Posted July 28, 2018 Ordered though them, no problems. They have a really good reputation, sounds like some unfortunate miscommunication. Have you tried to contact bobcat here on MSW? Canute, Jack12477 and mtaylor 3 Quote Current build: Beavers Prize - POF 1:48 (Hahn style) Side builds: Schooner Polotsk by Master Korabel 18th Century Longboat by MS Finished: 21ft English Pinnace by MS Link to comment Share on other sites More sharing options...
Jack12477 Posted July 28, 2018 Share #15 Posted July 28, 2018 (edited) I've purchased four books on four different occasions from Bob and had absolutely no problems and the books arrived in a very short time. I agree, contact Bobcat here on MSW. Also double check your credit card's monthly statement and see if it was actually charged for the order, it could be the order never went thru properly. Edited July 28, 2018 by Jack12477 mtaylor, Canute and Ryland Craze 3 Quote Jack "No one is as smart as all of us" - Is ón cheann a thagann an cheird The craft comes from the head --------------------------------------------- Current build: US Constellation Non-ship builds: USCG UH-65A Dolphin M16 Multi-gun motor carriage diorama M4A3 Sherman Tanks dioramas 1936-1939 Mercedes Benz 540K 1934 Rolls-Royce Phantom II JSDF Light Armor Vehicle Figures: The Last Bridge: Raider Reaper Edge of Universe: Ianis The Last Bridge: Vadim with cart Completed build log(s): 18th Century Longboat , Marie Jeanne, Willie L Bennett 1888 50 ft Gaff-rigged Ice Yacht Scratch Build The Sullivans (DD 537) Liberty Ship SS John W Brown USS England (DE 635), Artesania Latina Titanic Lifeboat Gallery: Swift , Armed Virginia Sloop, Santisima Trinidad Captain's Launch , 18th Century Longboat , Marie Jeanne Other: Rhinebeck Aerodrome Tour Link to comment Share on other sites More sharing options...
bobcat Posted July 29, 2018 Share #16 Posted July 29, 2018 I appreciate the voices of support for SeaWatchBooks. As a lot of you know I am a one man band; sort of leader of the band. I have processed thousands of your orders over the years along with managing authors, editors, designers, computer graphics experts, fulfillment service people and my print management crew. Somewhere in this semi controlled confusion something goes wrong. We try and fix it with various degrees of success. But as long as there is a good supply of duct tape and a hank of bailing wire I think we will be able to keep most of you happy. Thanks for your patience Bob Friedman Matrim, Ryland Craze, dvm27 and 18 others 21 Quote Link to comment Share on other sites More sharing options...
michaelpsutton2 Posted August 3, 2018 Share #17 Posted August 3, 2018 I won't be completely happy until I am sitting by the fire with a shot or two (or three) of Jack Daniels single barrel and my new copy of the 2nd volume form the Henry Huddleston collection, presumably 3rs & 4th rates. Although I am not sure Bob is in control of that. hollowneck, mtaylor and Canute 3 Quote Drown you may, but go you must and your reward shall be a man's pay or a hero's grave Link to comment Share on other sites More sharing options...
bobcat Posted August 4, 2018 Share #18 Posted August 4, 2018 Soon, patience, soon. Book two will be on third rates. Bob Friedman Canute, dvm27, Landlubber Mike and 3 others 6 Quote Link to comment Share on other sites More sharing options...
MEDDO Posted August 5, 2018 Share #19 Posted August 5, 2018 11 hours ago, bobcat said: Soon, patience, soon. Book two will be on third rates. Bob Friedman Can’t wait!!!!! Canute 1 Quote Michael Shipwrights of Ohio Current Build: ... Completed Builds: Queen Anne Barge - Syren, Pinnace - MS, Halifax 1768 - LSS, Murrelet - Pygmy, Swift 1805 - AL Link to comment Share on other sites More sharing options...
hollowneck Posted August 7, 2018 Share #20 Posted August 7, 2018 Eagerly awaiting....The Rogers Collection of Dockyard Models...Third rates, Volume Two. Dilly. Dilly. Ron Canute 1 Quote Ron Director, Nautical Research Guild Secretary/Newsletter Editor, Philadelphia Ship Model Society Former Member/Secretary for the Connecticut Marine Model Society Current Build: Grace & Peace (Wyoming, 6-masted Schooner) Completed Builds: HMS Grecian, HMS Sphinx (as HMS Camilla) Ongakuka Maru, (Higaki Kaisen, It Takes A Village), Le Tigre Privateer, HMS Swan, HMS Godspeed, HMS Ardent, HMS Diana, Russian brig Mercury, Elizabethan Warship Revenge, Xebec Syf'Allah, USF Confederacy, HMS Granado, USS Brig Syren Link to comment Share on other sites More sharing options...
DelF Posted August 16, 2018 Share #21 Posted August 16, 2018 I live in the UK and received my book today just over a week after placing the order - excellent service. Derek Canute and mtaylor 2 Quote Cheers, Derek Current build: Duchess of Kingston On hold: HMS Winchelsea Previous builds: HMS Speedy, English Pinnace, Royal Yacht Caroline (gallery), Victory Cross-section (gallery), US Clipper Albatros, Red Dragon (years ago!) On the stocks: 18th Century Longboat Link to comment Share on other sites More sharing options...
ir3 Posted October 6, 2018 Share #22 Posted October 6, 2018 Has anyone attempted to go to Seawatch Books website in the last few days. I get a warning from all of the browsers that I use that the site is unsafe to access. mtaylor and Canute 2 Quote Link to comment Share on other sites More sharing options...
Jack12477 Posted October 6, 2018 Share #23 Posted October 6, 2018 Yea, I just got the same warning message myself a few minutes ago Canute and mtaylor 2 Quote Jack "No one is as smart as all of us" - Is ón cheann a thagann an cheird The craft comes from the head --------------------------------------------- Current build: US Constellation Non-ship builds: USCG UH-65A Dolphin M16 Multi-gun motor carriage diorama M4A3 Sherman Tanks dioramas 1936-1939 Mercedes Benz 540K 1934 Rolls-Royce Phantom II JSDF Light Armor Vehicle Figures: The Last Bridge: Raider Reaper Edge of Universe: Ianis The Last Bridge: Vadim with cart Completed build log(s): 18th Century Longboat , Marie Jeanne, Willie L Bennett 1888 50 ft Gaff-rigged Ice Yacht Scratch Build The Sullivans (DD 537) Liberty Ship SS John W Brown USS England (DE 635), Artesania Latina Titanic Lifeboat Gallery: Swift , Armed Virginia Sloop, Santisima Trinidad Captain's Launch , 18th Century Longboat , Marie Jeanne Other: Rhinebeck Aerodrome Tour Link to comment Share on other sites More sharing options...
mtaylor Posted October 6, 2018 Share #24 Posted October 6, 2018 There's been a campaign by Google and other browsers to push websites to clean up their sites. Seawatch has an expired certificate listed as the problem. I just went there with all my "shields" up and checked via 3 different browsers. I found no other issues than the expired certificate. As always, your mileage may vary. Canute 1 Quote Mark "The shipwright is slow, but the wood is patient." - me Current Build: Past Builds: La Belle Poule 1765 - French Frigate from ANCRE plans - ON HOLD Triton Cross-Section NRG Hallf Hull Planking Kit HMS Sphinx 1775 - Vanguard Models - 1:64 Non-Ship Model: On hold, maybe forever: CH-53 Sikorsky - 1:48 - Revell - Completed Licorne - 1755 from Hahn Plans (Scratch) Version 2.0 (Abandoned) Link to comment Share on other sites More sharing options...
ir3 Posted October 6, 2018 Share #25 Posted October 6, 2018 Interesting that the messages I received did not speak of the certificate expired. Glad that's the only issue. Canute and mtaylor 2 Quote Link to comment Share on other sites More sharing options...
Roger Pellett Posted October 6, 2018 Share #26 Posted October 6, 2018 The times that I have ordered books from Seawarch I have phoned them. Always a nice conversation with Bob Friedman about Northern Minnesota and very prompt courteous service. Roger mtaylor and Canute 2 Quote Link to comment Share on other sites More sharing options...
MEDDO Posted October 19, 2018 Share #27 Posted October 19, 2018 Great company and great service. I just received this today. I had ordered the book (and received it) back when it was first available. mtaylor, Matrim, Landlubber Mike and 3 others 6 Quote Michael Shipwrights of Ohio Current Build: ... Completed Builds: Queen Anne Barge - Syren, Pinnace - MS, Halifax 1768 - LSS, Murrelet - Pygmy, Swift 1805 - AL Link to comment Share on other sites More sharing options...
skorolev Posted January 17, 2019 Share #28 Posted January 17, 2019 Hello Does anyone know if Bob still has an access to email? I've ordered the Hayling Hoy book in November, got a response to my email to confirm that order was received in November, but no any other feedback for the past two months. Thanks Serge Canute 1 Quote Link to comment Share on other sites More sharing options...
ccoyle Posted January 17, 2019 Share #29 Posted January 17, 2019 Serge, have you tried sending him a private message here? He checks in regularly. mtaylor, pontiachedmark and Canute 3 Quote Chris Coyle Greer, South Carolina When you have to shoot, shoot. Don't talk. - Tuco Current builds: Brigantine Phoenix, Bf 109E-7/trop Link to comment Share on other sites More sharing options...
skorolev Posted January 18, 2019 Share #30 Posted January 18, 2019 (edited) 20 hours ago, ccoyle said: Serge, have you tried sending him a private message here? He checks in regularly. Nope. But, magically, I received the book today! If I've just waited one more day... -)) UPDATE. According to the tracking number on shipping label, the book was shipped very promptly but got "stuck" somewhere between the US and Italy for almost two months. Well, may happen. I've been worried only because I did not have this tracking number to start with and did not know if book was shipped already or not yet. But at the end, I am happy it all turned out well.. Thanks Serge Edited January 18, 2019 by skorolev Canute, BobG, ccoyle and 3 others 6 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.