Syren Ship Model Company News, Updates and Info.....(part 2)

[hollowneck]

22 hours ago, Chuck said:

They are available!!! 

Two bags worth just ordered (and some other 3D gubbins)...

[hollowneck]

..like more 3D pear blocks.

[druxey]

"Please, Cap'n, there's a gubbins in the rigging!"

[hollowneck]

18 minutes ago, druxey said:

"Please, Cap'n, there's a gubbins in the rigging!"

"Bollocks! That rigging bloke is as thick as two short planks!"

[Chuck]

Ok I feel compelled to share this story with all of you.  Just when you think you have seen it all…

 

I have had customers who were so cheap and dishonest but this takes the cake.   And he WAS a member of this site.  
 

This guy bought a crap ton of one size of rope.  Literally a hoard of it which I hate.  18 packages of .030 brown rope which takes a long time to make and costs a pretty penny.  This Guy is building an Occre kit which I hate as well.  They literally put only two sizes of rope in a kit which is garbage.  So instead of buying a handful of many more different sizes to rig his model he insists on following the crappy kit…Instead of figuring out what the proper sizes should be.  
 

This happens a lot with Occre kits which wipes out my inventory so nobody else can buy that size until I make more which takes time.  I had a guy do that yesterday with .012 tan rope. 
 

Anyway…I digress.  So this guy contacts me and says he bought the wrong size and wants to return it all for the next smaller size.  A pain in the butt but OK…no problem.  
 

But he insists that I mail him the correct size right away and not wait

till I get the return.  OK…I will actually do this for folks I know but luckily I said no this time.

 

So today I get his return package of rope.  Can you believe that this guy took the time to coil up and switch my rope for what I can only suspect is the crap that came with the Occre kit.  He literally restuffed my packages …all 18 of them and thought nobody would notice.  
 

look at this…LOL…can you guess which rope is real syren stuff and which is the crap he tried to return?  Some people are evil…it was not a good master plan.  Its not even a close color to my rope. 

 

well…no more soup for him.

 

[No Idea]

Wow sorry to hear this Chuck - and people wonder why model companies go under.  Disgraceful behaviour and I believe it was right for you to share.

[James H]

51 minutes ago, Chuck said:

Ok I feel compelled to share this story with all of you.  Just when you think you have seen it all…

 

I have had customers who were so cheap and dishonest but this takes the cake.   And he WAS a member of this site.  
 

This guy bought a crap ton of one size of rope.  Literally a hoard of it which I hate.  18 packages of .030 brown rope which takes a long time to make and costs a pretty penny.  This Guy is building an Occre kit which I hate as well.  They literally put only two sizes of rope in a kit which is garbage.  So instead of buying a handful of many more different sizes to rig his model he insists on following the crappy kit…Instead of figuring out what the proper sizes should be.  
 

This happens a lot with Occre kits which wipes out my inventory so nobody else can buy that size until I make more which takes time.  I had a guy do that yesterday with .012 tan rope. 
 

Anyway…I digress.  So this guy contacts me and says he bought the wrong size and wants to return it all for the next smaller size.  A pain in the butt but OK…no problem.  
 

But he insists that I mail him the correct size right away and not wait

till I get the return.  OK…I will actually do this for folks I know but luckily I said no this time.

 

So today I get his return package of rope.  Can you believe that this guy took the time to coil up and switch my rope for what I can only suspect is the crap that came with the Occre kit.  He literally restuffed my packages …all 18 of them and thought nobody would notice.  
 

look at this…LOL…can you guess which rope is real syren stuff and which is the crap he tried to return?  Some people are evil…it was not a good master plan.  Its not even a close color to my rope. 

 

well…no more soup for him.

 

I sincerely hope you didn't refund this clown?

[KentM]

Sorry to hear that.  I think that most on this site a really honest. I wold refuse to sell to him or 

others like jmo.

if possible I would be interested in the Speed battle station. I have been in the hospital for 36 days and have had 2 major open heart surgeries at 72 years old it is time for me slow down and enjoy your building models. 
Kent

[Snug Harbor Johnny]

  'Hope you didn't refund what was NOT the product you sent.  If he contest this, you have a case for customer fraud/theft.  Stunts like this were why my Admiral put a no return-no exchanges policy on her ETSY shop.

[Chuck]

No I didnt refund him.  But I almost did…i was literally just sticking them back on the shelf when I noticed it.  
 

 

[Jack12477]

That's disgusting!  Sorry to hear that, Chuck. 

[Nirvana]

Holy "fish" what a joker and scammer at the same time.

[scrubbyj427]

Wow. For real? Who does this? It’s not like your rope is going to break the bank.🤦‍♂️

[Chuck]

17 minutes ago, scrubbyj427 said:

Wow. For real? Who does this? It’s not like your rope is going to break the bank.🤦‍♂️

Oh you will soon find out…LOL.  I can tell stories about some folks that would make your head spin.  
 

I had a guy that was so excited to get my blocks that he tore open the package at his mailbox at the end of his driveway.  He actually admitted this…the blocks flew all over his front lawn.  He couldnt wait to get to his shop or even in his house.  What a dummy.  
 

So he emailed me and asked if he could replace the two packages….literally $11.

 

I said sure and they were in stock and he could reorder them.  He got

all mad and wanted me to ship them for free at my expense.  He reported me to paypal and everything.  Long story short…he did not win that dispute.  
 

people are crazy!!!

 

They think every company is Amazon and they will get an immediate refund or new product.  LOL

 

Its insane out there as a retailer.  
 

I have dozens of stories like this.  You will soon find out.

[scrubbyj427]

8 minutes ago, Chuck said:

Oh you will soon find out…LOL.  I can tell stories about some folks that would make your head spin.  
 

I had a guy that was so excited to get my blocks that he tore open the package at his mailbox at the end of his driveway.  He actually admitted this…the blocks flew all over his front lawn.  He couldnt wait to get to his shop or even in his house.  What a dummy.  
 

So he emailed me and asked if he could replace the two packages….literally $11.

 

I said sure and they were in stock and he could reorder them.  He got

all mad and wanted me to ship them for free at my expense.  He reported me to paypal and everything.  Long story short…he did not win that dispute.  
 

people are crazy!!!

 

They think every company is Amazon and they will get an immediate refund or new product.  LOL

 

Its insane out there as a retailer.  
 

I have dozens of stories like this.  You will soon find out.

Very inspiring. Can’t wait. Perhaps background checks should be done on customers lol.

[GGibson]

24 minutes ago, scrubbyj427 said:

Perhaps background checks should be done on customers lol.

 

Oh, crap...!! 🤷‍♂️😬🤣

[Coyote_6]

On the plus side Chuck, I just ordered 4 more bags of line from you today.  Thanks for facing down the jerks and still providing the rest of us with the goods to make things happen.  Couldn't do it as well without you for sure.

 

Respect.

[CiscoH]

Nothing is more rewarding than dealing with the public.

 

And i too hope Chuck produces the Battle Station as a regular kit.  Its small but packed with detail and perfect for introducing the use of Syren rope and other Syren materials to rig a practice cannon.  I won mine at the CT conference and could have gotten a mini table saw but picked the kit instead.  And I have so far really enjoyed building it.

Edited yesterday at 02:07 AM by CiscoH

[Freebird]

There are some real low-life's out there. Sorry that you have to deal with kind of BS, it's so uncalled for.

 

I too would like to see the Battle Station as a regular kit in your kit lineup. Would be a nice addition to those of us that are working on the Speedwell.

 

Best Regards .... Rick

[Nirvana]

3 hours ago, glbarlow said:

I used your rope and blocks on a model, after I finished it I decided I didn’t like it, can you refund all the money I spent on them, I can’t return them because they are already on the model….🤣🤣😂😂😂🤣

You should ask for a refund plus a new kit with free shipping too......🤣🙃